Frequently Asked Questions

Got questions? We’ve got answers
What is your return policy?

If you are not satisfied with your purchase you can return it within 30 days, unworn and in its original condition, for a full refund or exchange. Custom-made bridal pieces are handled case by case — please talk to us.

Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments.

Yes — we offer free shipping right across Canada. We also ship internationally to most countries; fees and delivery times vary by destination.

Call our Langford, Victoria store on 250-710-4013 or our Langley store on 778-903-7979, email info@domain.com, or use the form on our Contact Us page. We are open Monday to Saturday, 10:00 AM – 7:00 PM PST.

Bangles and churra follow standard Indian sizing (2.2 to 2.10) and we are happy to measure you at either store. Every product page lists measurements, and most pieces can be resized — just ask.

We process orders quickly, so changes may be limited once an order is moving. Contact us as soon as you can and we will do our best. Custom bridal pieces can be adjusted while they are still in design.

Do you offer gift wrapping?

Yes, we offer gift wrapping for a small additional fee. You can select this option during checkout, or just ask in store.

Keep pieces away from perfume, hairspray and water, and store them in the pouch or box they came in. Wipe gently with a soft dry cloth after wearing. Bring anything in to either store and we will clean it for you.

Yes — you can order our ready-to-wear collection online and we ship across Canada. For bridal or custom pieces, contact us and we will guide you through it.
Absolutely! Join our newsletter for exclusive offers, festive collection launches and new arrivals. You can sign up at the bottom of our homepage.
Yes — custom bridal jewelry is what we are known for. Bring us a design, a photo, or an heirloom you want reworked, and we will design it with you and make it to order. Book an appointment at either our Langford or Langley store to get started.

Enter your email on the product page and we will let you know as soon as it is back. Many of our designs can also be made to order — contact us and we will let you know what is possible.

Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.